All about the Student Services and Amenities Fee (SSAF)

What is the Student Services and Amenities Fee (SSAF) and do I need to pay it? This is a question students often ask teams like Student Advice and Student Success, so we thought we’d fill you in on all the details.

Here are our top five frequently asked questions about the SSAF…

#1 What is the SSAF and SA-HELP?

The SSAF is used to fund and improve university services and amenities of a non-academic nature, helping us to support campus communities and provide on-campus and online services like after-hours study support.

SA-HELP is a government loan scheme that assists eligible students to pay the SSAF. For more information about SA-HELP, visit Study Assist.

#2 Who pays the SSAF?

All students in award courses pay the SSAF, for example, students studying a Bachelor of Business, a Graduate Diploma of Asset and Maintenance Management, or a Doctor of Philosophy.

#3 Do I still pay the SSAF if I don’t use CQUni services and amenities?

The short answer is – Yes. And you may be surprised by what is available to both on-campus and online students thanks to SSAF funding.

SSAF funding helps the Library offer return postage to online students and provide Get it Together nights for students on campus. And funding is used to help services like Studiosity, Student Counselling, CQUni Careers, and the Student Representative Council.

To find out more about the services and amenities supported by the SSAF, visit this page.

#4 How much is the SSAF and when is it due?

The SSAF is charged two terms per academic year, in addition to tuition fees and student contribution amounts. To find out more about SSAF, tuition fees and student contribution amounts, visit Student Fees.

The fee will be detailed on your fee notice available in MyCentre. The due date for payment is the Census date of each term (you can find this in the Key Dates calendar).

#5 Do students have a say in how SSAF funding is used?

Yes! We seek student feedback each year through a survey sent to all students, and through the Student Representative Council. To find out more about student consultation and view the results from our latest survey, visit this page.

Services and events where you see the badge below are SSAF Funded.

Mae Swarbrick (

Mae Swarbrick is a current student, studying part-time in the Bachelor of Business/Bachelor of Arts, and working full-time as Student Communications Officer. Mae's ongoing experience as a current student is invaluable in her role as leader of the Student Communications team. Combine this with practical experience in the call centre, Admissions and Student Communications teams, and she’s ready to share some first-rate uni hacks for new students. Follow Mae on #How2Uni.

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