Cyclone Care: Where to from here?

Earlier this week, Tropical Cyclone Debbie crossed the North Queensland coast between Airlie Beach and Bowen as a category four system.  Impacts from this weather event have also been felt throughout Queensland and parts of NSW. Heavy rainfall, flash flooding and strong winds resulted in multiple campus closures, leaving many of you wondering where to from here?

Keep reading our special edition blog where we share some insights on support services available to help you navigate through this difficult time.

Academic disruption

We would like to reassure you that no student will be academically disadvantaged as a result of the cyclone or campus closures. Should you require assessment extensions, these can be requested online, through your Moodle unit.

If you now need to defer your studies, or require advice about the process for withdrawal without academic or financial penalty, please contact us online or call 13 27 86 to discuss your specific circumstances.

The next steps to recovery

Mother Nature can be very unpredictable at the best of times and recovering from natural disasters and weather events can be difficult to manage in both a physical and mental capacity.

Counselling support is available by emailing or by calling 07 4930 9456. Our Counselling team are able to discuss your study plans and options for withdrawal without penalty.

The Australian Psychological Society also have a few resources which include some great tips for what do to in these very early stages of recovery and how to take care of children affected by natural disasters.

Campus closures

You may have seen notifications earlier this week about closures for some of our Queensland campuses. At this stage, all Mackay, Brisbane, Noosa, and Bundaberg campuses remain closed, and will re-open on Monday, 3 April 2017.

Sometimes quick decisions need to be made about closing campuses, and we would like to thank all students for your patience and understanding. The safety of our staff and students is the most important factor when making these decisions, and we hope all students are safe and well.

Are your details up-to-date?

In emergencies like this, being able to contact you in a timely manner is extremely important. To allow us to reach you, there are a few things you can do. Firstly, make sure your contact information is up-to-date in MyCentre. We also encourage all students to download the SafeZone app, and follow us on social media.

We’re here for you

Please know that you are not alone and that the whole CQUniversity community is thinking of you at this difficult time. Remember to keep safe, follow directions given by local authorities and take each day as it comes.

Don’t hesitate to access the support services listed here or contact us for any further assistance we can provide. 

Aleysha Morgan (

As a graduated VET student, former CQUni degree student and an experienced CQUni Student Adviser, I understand the common pain points faced with study. As a current Student Communications team member, I’m excited to be here to provide my tips and tricks on #CQUniLife.

2 thoughts on “Cyclone Care: Where to from here?

  1. Hi,

    I called the above number as I now need to defer due to weather events. They told me I am unable to defer and I have to fill out a form to get my HECS debt refunded, and they couldn’t give me any more information.

    Not very helpful at all.

  2. Hi Chris, there might have been some confusion about your request. As we have passed Census date, to defer you must apply for withdrawal without penalty. This is withdrawal from your units, not your degree. Forms and guidelines for withdrawal without penalty can be found at If you need assistance with the process, our Counselling team are able to guide you. Contact them at, or phone 07 49 30 9456.

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